Converting current forms to PDF?

Hi! I really like the new pdf editor, however I'm having some trouble using it. Can someone help me convert my current forms to a pdf form that will download and look better? Help!!

We're sorry for the inconvenience.

Please follow:

1) Go to your submissions page: 

2) Click "Switch to the Old Version":

That will switch you to the old version of submissions page and old PDF editor.

Please let us know if you are experiencing any further issues.

Thank you!

This did not help. When I click on download pdf it takes me to pdf editor and there is no option to switch to the old version. 

And then if I try to download from this screen, it appears to download but then when I click on the downloaded form, it does not load.

Could you please try the following:

Are you able to see the Switch button?

Ok I figured it out.
I'm trying to convert some of our current forms to PDF forms but it eventually times out. Is there a reason I can't convert my current forms into one of the template PDF forms?
Michele Mahmood PT, DPT   Doctor of Physical Therapy (303) 728-4151michelemahmood@yahoo.com
On Tuesday, October 16, 2018, 12:01:59 PM MDT, JotForm wrote:

A new response has been received: Answered by Nik_C

Could you please try the following:
Are you able to see the Switch button?
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Thank you for the additional information, I'm not sure about the PDF converting issue, could you please try again and provide the console report if the issue persists?

Here is how you can do that: 

https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers

We'll wait for your response.

Thank you!

So in the new pdf editor - is there a way to standardize how each submission is downloaded as a pdf? Or would I have to individually customize each submission?
Michele Mahmood PT, DPT   Doctor of Physical Therapy (303) 728-4151michelemahmood@yahoo.com
On Tuesday, October 16, 2018, 1:39:32 PM MDT, JotForm wrote:

A new response has been received: Answered by Nik_C

Thank you for the additional information, I'm notsure about the PDF converting issue, could you please try again and provide theconsole report if the issue persists?
Here is how you can do that: 
https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
We'll wait for your response.
Thank you!
View this thread on browser » Unsubscribe Thread 1539718771
...

Attached is a screen shot of the console report
Michele Mahmood PT, DPT   Doctor of Physical Therapy (303) 728-4151michelemahmood@yahoo.com
On Tuesday, October 16, 2018, 1:39:32 PM MDT, JotForm wrote:

A new response has been received: Answered by Nik_C

Thank you for the additional information, I'm notsure about the PDF converting issue, could you please try again and provide theconsole report if the issue persists?
Here is how you can do that: 
https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
We'll wait for your response.
Thank you!
View this thread on browser » Unsubscribe Thread 1539718771
...

So in the new pdf editor - is there a way to standardize how each submission is downloaded as a pdf? Or would I have to individually customize each submission?

There's no need to customize each submission in the new PDF Editor. You can switch or use any template or customize the PDF to your own preferences. Here's a screencast sample:

Unfortunately, we cannot see the image you're trying to share. Please try this, open this link: https://www.jotform.com/answers/1611825 and share the screenshot of the console report by following this guide: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum

We'll wait for your reply.