transfer forms

  • jhasker
    Asked on October 16, 2018 at 4:51 PM

    My colleagues and I have created different forms under our own unique log-ins on the free version. We experimented with the program to get a feel for it. We have been successful using the forms and receiving completed forms, and have moved forward with purchasing a subscription.

    I would like to move all the forms to our subscribed account. I have attempted this by copying the quick share link of the free account into the import of the subscribed account. However, it converts the subscribed account login to the free account login.

    Is there a way to import these forms? Please help

  • arthurprc
    Replied on October 16, 2018 at 6:08 PM

    Please specify the usernames of both accounts, and which one should receive the forms. 
    We'll do the transfer for you, in your account settings the only way to share it between two accounts is using Sub Account users.
    You just need to reply specifying the usernames here and we'll transfer for you soon, our support team is online 24/7.