PDF Editor: Why is the PDF report editable?

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    digi3dworks
    Asked on October 16, 2018 at 06:38 PM

    Let me add... this is showing the REPORT of the form filled out in PDF format...

    So why is it creating an editable PDF document? That is not the purpose of the "PDF Submissions Report", it is after the fact and should not be editable..the PDF report

    but after that, the formatting is not even close something is readable. Fields and text are overlapping etc...



    This is a re-post of a comment on How to Customize PDF Submissions Report

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    Kevin_G
    Answered on October 16, 2018 at 11:39 PM

    When you customize the report you can download it as a PDF file: 

    1539747469screenshot_02.png

    The downloaded file ".pdf" should not be editable. If you're experiencing this issue, please kindly provide us the URL of the form where this happened and let us know where you can edit the report. 

    This guide will help you getting the form URL: https://www.jotform.com/help/401-Where-to-Find-My-Form-URL 

    We will wait for your response. 

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    digi3dworks
    Answered on October 16, 2018 at 11:47 PM

    Your not understanding... It should NOT create an editable PDF as a report from submissions the previous version doesn't....

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    mustafa
    Answered on October 17, 2018 at 05:03 AM

    Hi,

    PDF Editor is a replacement for old PDF designer that you reach via Customize PDF menu on the submissions page.

    1539766790customize.png

     

    So if you are using PDF Editor, that means you are designing how your PDFs would look like. It is not a reporting interface, it is an editor.

    The downloaded PDFs will not be editable. As you mentioned, they are static PDF files.

    The only exception to this is Fillable PDF forms. You can also create fillable PDF free forms with the new PDF Editor, but I doubt this is what you are observing. 

    Please send your form URL and let us understand your question better.

     

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    Rose
    Answered on October 19, 2018 at 08:33 AM

    In the meantime, we have raised your concern as a feature request to our development team. If that feature will be implemented, you will be notified via this thread. However, we can not promise you an exact time frame when or if this feature become available.