What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Subscription service

    Asked by guest_23655588568068 on December 31, 2012 at 03:35 PM

    We purchased a Jot Form - contact us form last year through the company which was handling our website. Now we are doing the website in house. I want to purchase the subscription form, with your special, but I have a few questions. Can I talk with a live person? 



    Barbara Riedel


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    Answered by yasincoproductions on December 31, 2012 at 03:39 PM

    Sorry Barbara, JotForm does not have a live phone support. Please post your questions and concerns in the form by replying to the thread.

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    Answered by guest_23655588568068 on December 31, 2012 at 03:42 PM

    I think we have the basic plan, normal cost is $90 per year. It is for metropetmag.com. Can you verify? If yes, what is the advantage to the next level up? Also do any of your plans offer credit card payments - ie for subscriptions? Thanks. Barbara

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    Answered by guest_23655588568068 on December 31, 2012 at 04:19 PM

    Just purchased the two year package deal. Can you connect it with our website? It belongs to metropetmag.com. Please advise of questions or concerns. Thanks. 

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    Answered by jeanettebmz on December 31, 2012 at 10:54 PM



    Can you please let us know the Jotform username or email address for which the subscription was paid? Do you have a reference number? I made a search based on your domain but did not find anything