- StudioBeAsked on December 31, 2012 at 03:49 PM
I noticed today that none of my forms are loading properly. Everything loads but its all jumbled up and hard to navigate. So I logged into jotform.com and noticed that the site is also very jumbled and is not working properly. Is anyone else having this issue today? I have attached a screen shot of what jotform.com looks like on my end. Doesn’t matter what browser I use or from what computer I log in, they all look the same. Now we are receiving calls from clients telling us that the forms we use externally are not loading properly. Can someone please tell me what’s going on?
- yasincoproductionsAnswered on December 31, 2012 at 03:59 PM
Hello, what browser are you using? I have nearly 100 forms and not 1 has any issues and I get tons of submissions so I know they are working and they seem fine to me in Chrome, IE, Firefox and Safari so please give more detail for more help,
- StudioBeAnswered on December 31, 2012 at 04:07 PM
All browsers. If you look at the screen shot, you will see that their site is wacky too.
- StudioBeAnswered on December 31, 2012 at 04:16 PM
Here is another screen shot of how jotform.com is showing up on my end. Notice I cant edit my forms and the fields are not editable.
- yasincoproductionsAnswered on December 31, 2012 at 04:17 PM
hmm. Do you have JavaScipt enabled?
- StudioBeAnswered on December 31, 2012 at 04:25 PM
No settings were changed from yesterday to today. We use these forms everyday multiple times. Everything was fine yesterday and now its not. Across the board on every system we have, these forms are reacting the same way. It’s a problem with jotform.
- yasincoproductionsAnswered on December 31, 2012 at 04:29 PM
Okay well i'm not having any issues with me reviewing JotForm and nobody else is havinv problems so maybe JotForm support can assist you with your problem on your new ticket. Sorry I could not help. Happy holidays.
- jeanettebmzAnswered on December 31, 2012 at 10:39 PM
Like I asked on another thread, please provide us with the URL of the page where the form might be embedded, like yasincoproductions has stated, no one else is reporting such issue and your form looks ok in our side