What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Pricing questions

    Asked by Funkyoucreative on December 31, 2012 at 04:05 PM

    I would like to know when my monthly balance resets?  I am looking into upgrading if necesary. 



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    Answered by yasincoproductions on December 31, 2012 at 04:09 PM

    Hi Athena, Once logged into your JotForm account go to http://www.jotform.com/myaccount/ to find your submission reset date. Please keep in mind if you upgrade it will change. For example if it says it will reset on January 5th and you upgrade i will upgrade in a 30 day time period afterwards. Also if you only need a 1 time upgrade thats available too.

    Hope this helps - happy holidays.

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    JotForm Support

    Answered by Welvin on December 31, 2012 at 10:43 PM

    Hi Athena,

    What do you mean, when your submissions counter resets? If yes, then submission counter will reset every first day of the month.