- amirismailAsked on March 05, 2011 at 12:45 AM
I am trying to download my forms data in Excel format for the past 2 days but constantly receiving504 Gateway Time-out error.
Can you please look into it and advise.
- JotForm SupportmlizAnswered on March 05, 2011 at 02:45 AM
Can you try Partial downloading of reports?
During high traffic hours usually from 9am EST to 5pm EST the submission/reports
are disabled so that forms are not affected.
After 5pm you will have access to the submission/reports page.