How to have an email sent out based on the user's answer?

  • Michael Frantum
    Asked on October 18, 2018 at 1:05 PM

    Is it possible to have Multiple Recipients Determined By Form Selections with JotForm? 

    For instance I have 3 retail store locations and I want the customer to select which store location they would like to direct their question to... which in turn would send to a specific email address.

    Thanks

    -Mike

  • DonaldHag
    Replied on October 18, 2018 at 2:20 PM

    This is possible by sending an email based on the user's answer.

    Refer to this guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer

    For instance, you could have a single choice field, multiple choice field or drop-down with the store location options and then set up conditions to send a specific email based on the option selected.