Survey Form No Longer Populating!

  • savvytechdesk
    Asked on October 18, 2018 at 3:42 PM

    Please assist!

    For some reason, the CSP Surveys Form I have linked on my website (SuperiorVCC.com) is no longer populating.

    There is an error populating advising that the owner disabled the form and this is untrue.

    Clients are being re-directed to the following error message:

    Form not found
    This form has been disabled by the owner. 
    Try contacting the owner of this form.
     
     
    Please assist with this as soon as possible! We've just conducted a new ad campaign, which is useless if we're unable to capture new leads.
     
    Thanks.
    Jotform Thread 1615789 Screenshot
    Page URL: https://form.jotform.com/82238264784162
  • Kevin Support Team Lead
    Replied on October 18, 2018 at 5:10 PM

    Your form seems to be working fine as far as I can see, here is an example: 

    1539896839screenshot 01 Screenshot 10

    You may also enable/disable the form through the settings, here is a guide about it: https://www.jotform.com/help/180-How-to-Enable-Disable-a-Form 

    Thanks.