An email that gets sent back to the person who signed.

  • shelleylee
    Asked on October 18, 2018 at 4:56 PM

    I am trying to set up an online waiver.  I put the text of the waiver in but I would like that text to be included in the message that goes back to the signer - but when I tested that only the fields that needed to be filled out were sent back to the signer.  Any way to fix that?

    Thanks!

  • Jed_C
    Replied on October 18, 2018 at 6:07 PM

    Are you trying make an approval workflow? If so, please check our guide here https://www.jotform.com/help/432-A-General-Approach-on-Building-an-Approval-Process-Workflow and see if that is what you are trying to achieve.

    Looking forward for your response. 

  • shelleylee
    Replied on October 18, 2018 at 6:43 PM
    No a waiver. So the signer of the waiver recieves an email back - it shows
    all the fields they entered information in but not the text box that had
    all the liability verbiage. How do I get that included?
    Thanks!
    ...
  • Jed_C
    Replied on October 18, 2018 at 8:13 PM

    Create an auto response and modify the email body to include the fields (add and remove fields) that you want the signer to see. Please check this guide https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email.

    Let us know if you have any questions or if you need further assistance.