-
tbelotti1001Asked on October 19, 2018 at 6:08 PM
Hello,
I have created an account. When I connect to the website, I am asked to check my email address. When I click on the link contained in the email, an error is displayed each time: "Not valid link" (see screenshot).
Can you validate my email address? otherwise I can't access the interface to create my forms.
Thank you.
-
Mike_G JotForm SupportReplied on October 19, 2018 at 10:53 PM
The issue you are experiencing when you are trying to validate the email address associated with your account (tbelotti1001) is happening because the same email address is associated with another account — tomitou69
We encourage that you update the email address associated with one of the accounts to another email address to avoid this kind of conflict.
If you have other questions or concerns, please feel free to let us know.