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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Google Drive Integration: No Files Uploaded After Submission

    Asked by harrystymiest on January 02, 2013 at 11:44 AM

    I set up my Google Drive intergration and the files are not uploading to my drive 


    Page URL:

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    JotForm Support

    Answered by EduardoMendez on January 02, 2013 at 01:25 PM

    Hi there, 

    I have tested on a clone of your form and was not able to reproduce the issue.

    Can you please further explain what is happening?  If possible, can you include an image of the problem?

    We'll be glad to continue troubleshooting for you.

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    Answered by harrystymiest on January 02, 2013 at 01:44 PM

    The files are not going to the google drive

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    Answered by jeanettebmz on January 02, 2013 at 04:32 PM

    First of all , notice that your free account only accepts until 100 MB of space

    Second, make sure your google drive have enough room for the uploaded files.

    If you think everything is ok, please delete and re-build your integration and see if this makes any difference

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    JotForm Support

    Answered by jonathan on January 02, 2013 at 04:46 PM


    You may also like to try setting the captcha field recaptcha to ON 

    When I tested and submit your form, it keeps giving me the 2nd captcha field even though I have correctly provided the right value.. so, setting re-captcha ON might solve this.


    Again you will have to remove the integration and just re-integrate to refresh the google integration.

    Hope this help.