cannot access my form

  • Profile Image
    sommier
    Asked on January 02, 2013 at 11:46 AM

    Hello: When I try to access my form (http://form.jotformpro.com/form/23466009020948), I get the following error:

    v8_build_source.js:49: ReferenceError: V8Config is not defined load ( V8Config.CACHEPATH + form_id + '.js' ); ^ 


    Even after clicking on Refresh or Ctrl F5, from Chrome or Firefox (latest versions), either embedded on a web page, or plain from the Preview option of JotForm. At the same time, I can access other JotForms without a problem.

    It's not the first time that happens (last time, it happenned on a different form)...

     

    Aditionally, when trying to access "My Forms" (http://www.jotformz.com/myforms/) I usually get the following error:

    Error 324 (net::ERR_EMPTY_RESPONSE): El servidor ha cerrado la conexión sin enviar ningún dato.

     

    Thanks for your help!

  • Profile Image
    EduardoMendez
    Answered on January 02, 2013 at 12:10 PM

    Hi there, 

    I have reset the cache on ourr end and the issue should be resolved.

    Please let us know if you need further assistance!

  • Profile Image
    sommier
    Answered on January 02, 2013 at 12:50 PM

    Ok, it's working fine now.

    Thanks Eduardo!