I am not getting email alerts and anymore.

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    Ken Northridge
    Asked on January 02, 2013 at 12:27 PM

    I checked to make sure my email alerts are activated with the proper email address.







    Thank you.

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    Answered on January 02, 2013 at 01:54 PM

    Hi there, 

    I have checked the e-mail address on your form and found that it was in our bounce list.

    Please follow this guide in order to avoid this in the future:

    Please whitelist our Jotmails ip addresses or ask your email service provider to do it for you.

    Also, a good suggestion would be to set the sender address to noreply@jotform.com  on your form notifications.


    Please follow this instructions and let us know if you need further assistance.