Form waiting for submit.jotformeu.com and displaying 502 Bad gateway error

  • ProvDGSec
    Asked on October 20, 2018 at 12:08 PM

    I am having the same problem when submitting any of my forms.

    After clicking submit, there is a long wait while the browser says
    "waiting for submit.jotformeu.com"

    then, eventually, the 502 Bad Gateway - nginx" page is displayed.

     

    NB. The form is still submitted, but the user gets no confirmation of this, and will sometimes try again, multiple times.

  • Kiran Support Team Lead
    Replied on October 20, 2018 at 1:28 PM

    It seems that you have a separate thread on the same issue which is already addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!