Paypal Donations are not getting the discount for Non-Profits

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    Asked on January 02, 2013 at 12:51 PM

    Does JotForm actually differenciate between Paypal Payments and PayPal Donations? We are a not-for-profit organization and receive discounts from PayPal for donations and not actual payments.


    I have "Donations" selected in the Payments wizard, however I am not receiving the discount

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    Answered on January 02, 2013 at 03:17 PM

    Thank you for contacting us regarding this issue.

    We are probably not sending the information about the 'donation payment' type to the PayPal. I have created a ticket and forwarded it to our Development Team. They will try to check this out as soon as they can.

    We will get back to you once we get any updates on this.

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    Answered on January 03, 2013 at 11:06 AM

    Hi salonfusion,

    We've added the donation tag, so paypal should treat as that. Since we can't test it here, can you verify if the problem resolved? Thanks.