Monthly Submission Limit

  • javtech
    Asked on October 21, 2018 at 7:35 PM

    Good day!


       My account says that I exceeded the monthly submission limit. Will it get back to normal next month or I should really upgrade my account? I hope not :(

  • jonathan
    Replied on October 21, 2018 at 9:02 PM

    Submission limit reset every 1st day of the month. 

    User guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Because your account is now on Overlimit Status, the forms will be temporarily disabled.

    If you want the forms reactivated immediately, you can upgrade to higher plan. Upgrading the subscription will take effect immediately and will activate the account.