What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can't sign into my account

    Asked by guest_30014970954049 on January 02, 2013 at 04:53 PM

    I'm trying to sign into my account, which I was in earlier today.  The page just hangs and never signs me in

  • Profile Image

    Answered by jeanettebmz on January 02, 2013 at 05:24 PM

    If you remember the email address that was linked to that account , you can request a password reset by clicking on the forgot password button

    If you already did that , let us know the username to check further