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DocEastinAsked on October 22, 2018 at 1:23 PM
I have embedded three forms on my website - each as a lightbox. The forms work beautifully, except for one issue: after hitting the submit button, the Thank You pages are scrolled down into a blank area.
Is there a way to have the Thank You Pages automatically scroll to the top so the user can see the thank you text?
Forms:
https://www.jotform.com/build/82914832684163
https://www.jotform.com/build/82916821384160
https://www.jotform.com/build/82935577784173
Website embed page: https://curteastin.com/new-coaching-client-forms-pro-bono/
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David JotForm Support ManagerReplied on October 22, 2018 at 3:07 PM
I tried to fix this, but I could not find a way to make the Thank You page load at the top of the lightbox popup modal. I have escalated this to our back-end team to get further help. You will be updated via this thread.
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Jeanette JotForm SupportReplied on October 22, 2018 at 10:29 PM
We can send this feature request to our backend team. However, we cannot tell if they will implement your request and when. So an alternative is to do the following:
While on edit mode for each form: Go to Settings > Thank You Page > Redirect to external link.
You can paste the link to the same page or to a customized Thank You page.