- meganaugerAsked on January 02, 2013 at 06:56 PM
How can I directly contact someone that can help me over the phone with my form?
- yasincoproductionsAnswered on January 02, 2013 at 08:09 PM
I'm sorry to inform you that JotForm at this time does not offer live phone support. If you have any questions, comments or concerns please state them here in the support forum. If they are private please make a post and request it be made private between you and JotForm support only.
Thanks again - have a nice day.
- jeanettebmzAnswered on January 02, 2013 at 08:23 PM
Like yasincoproductions has stated to you, we currently don't offer phone support. However, we ussually have chat support between 10:00 AM and 5 PM (EST) , however this is upon Staff availability
Also, like explained on the post above, you set the thread private if you will. You can also contact us to firstname.lastname@example.org, at any rate the fastest way to reach us is through the Forum and Chat (when available)