What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I directly contact you?

    Asked by meganauger on January 02, 2013 at 06:56 PM

    How can I directly contact someone that can help me over the phone with my form?

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    Answered by yasincoproductions on January 02, 2013 at 08:09 PM


    I'm sorry to inform you that JotForm at this time does not offer live phone support. If you have any questions, comments or concerns please state them here in the support forum. If they are private please make a post and request it be made private between you and JotForm support only.

    Thanks again - have a nice day.

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    Answered by jeanettebmz on January 02, 2013 at 08:23 PM

    Like yasincoproductions has stated to you, we currently don't offer phone support. However, we ussually have chat support between 10:00 AM and 5 PM (EST) , however this is upon Staff availability

    Also, like explained on the post above, you set the thread private if you will. You can also contact us to support@jotform.com, at any rate the fastest way to reach us is through the Forum and Chat (when available)