What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    People are having trouble with our forms loading.

    Asked by dmayhan on March 05, 2011 at 12:46 PM

    People are getting messages about the forms taking too long to load and they are timing out. I am able to bring up the forms most of the time, but I sometimes get the timed out message also. Is there something that can be done about this? It's very frustrating to people trying to log in.

    Page URL:
    http://www.congress-home.nbcusaregistration.com/a3.html

  • Profile Image
    JotForm Support

    Answered by abajan on March 05, 2011 at 04:59 PM

    In all likelihood, this is related to the recent problems we have been having with the server. It will resolve itself soon. Please keep monitoring the JotForm blog for updates.