Custom domain: Submit URL shows JotForm domain.

  • indospirit
    Asked on October 23, 2018 at 1:55 AM

    Hi Team,

    I want to customize my submit URL when a user submits a form. I have already customized the form URL with my DNS address but not getting the solution how to customize the submit URL. Please help us as soon as possible.

     

    Thanks.

    Regards,

    Sahil Verma

    Jotform Thread 1619469 Screenshot
  • Ashwin JotForm Support
    Replied on October 23, 2018 at 7:29 AM

    Please note that if you have configured custom domain for your JotForm, you will be able to use your own domain to access JotForm but that will not change the submit URL. 

    I would suggest you to please embed your form in your webpage and see if that solves your problem. The following guide should help you how to embed your form in your webpage:   https://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page 

    Hope this helps.


    Do try it out and get back to us if you have any questions.

  • indospirit
    Replied on October 24, 2018 at 3:29 AM

    Please find the solution for it. You guys had said that after taking subscription plan branding of JotForm will be removed from everywhere but what I am seeing your branding is showing everywhere whether it is in submit URL, favicon in title tab
    or in email verification process.
    This is the wrong way you are doing the things. Please solve these issues by forwarding them to your development team.


    Thanks.

    Regards,

    Sahil Verma

  • Ashwin JotForm Support
    Replied on October 24, 2018 at 6:09 AM

    Please note that to change favicon which you see in form, you will have to download your form's source code and then add your own favicon. I am moving your question related to favicon and email verification to a new thread so that we can address it separately. You will be answered in the following threads:

    https://www.jotform.com/answers/1621015

    https://www.jotform.com/answers/1621016