What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Jotform rep, please reply

    Asked by OCMA2012 on January 02, 2013 at 11:41 PM

    I need to know whether you have upgraded my two accounts at the $45 price.  Orange Coast Musical Arts and KIDS Musical Theater.  How can I know whether they have both been upgraded and paid for?  We start music classes next week and theater auditions are a week from Friday.  Please respond.  Thank you.

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    Answered by yasincoproductions on January 02, 2013 at 11:46 PM


    Please be patient, the JotForm support team has a lot of work and will reply very soon. There is no need for multiple messages of the same subject in the forum, Please wait for them to get to you.

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    Answered by OCMA2012 on January 02, 2013 at 11:48 PM

    Except that I posted this for the first time on Dec. 31st and haven't heard back yet.

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    Answered by yasincoproductions on January 02, 2013 at 11:51 PM

    Okay no problem i'll make sure they get this. Sorry for the delay, they are busy alot.

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    JotForm Support

    Answered by jonathan on January 03, 2013 at 12:14 AM


    Hi, I responded to your original post today. Please refer to that post regarding your inquiry from hereon in.




    Hi, TY for the initial assistance. =)