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kimandjeffolsenAsked on October 23, 2018 at 10:56 AM
I cancelled my trial before the deadline and I was charged for the following month. I need to be reimbursed. I show that I am cancelled.
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David JotForm SupportReplied on October 23, 2018 at 12:21 PM
To ensure your subscription is cancelled, cancel from the PayPal dashboard. Here is more information on how to do so:
https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription
I sent a request to refund your last payment. You should see a refund of $19.00 posted to your PayPal account within the next 7-10 business days.