Unable to find new submissions in Jotform

  • hayshspg
    Asked on October 23, 2018 at 4:28 PM

    I haven't seen any new submissions on my forms however I have seen payments coming in.   Please help

  • AshtonP
    Replied on October 23, 2018 at 5:56 PM

    I reviewed your account and I could not find any recent submissions on your forms, not even payment submissions. Where do you see the information about the payments? They are certainly not through your forms. 

    Do you have these forms embedded with your website? If yes, please share the link and we'll take a look.