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    problem to access submissions

    Asked by Marconemillion on January 03, 2013 at 09:45 AM

    Hi. I'm not able to view my submissions. I can only see a date and time and nothing else even though I have 3 new submissions for a form and 2 other new for another form. It seems that the submission page doesn't display properly.

    Thank you.  

    Screenshot
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    JotForm Support

    Answered by liyam on January 03, 2013 at 01:11 PM

    Hello Marconemillion.  May we know where you have embedded the form in issue?  This may help figure out what went wrong.

    I have forwarded this matter to the development team.  We'll inform you as soon as we have updates on this matter.

    Thanks.

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    Answered by Marconemillion on January 03, 2013 at 01:52 PM
    These forms are embedded here: http://www.chasseur-terrain-usa.com/video_et_pdf.htm

    and: http://www.cacador-terreno-usa.com.br/video_e_pdf.htm

    and: http://www.land-hunter-usa.com/video_and_pdf.htm


    De : JotForm Support Forum [mailto:jotform@jotform.com]
    Envoyé : Thursday, January 03, 2013 1:12 PM
    À : marc@onemillionrealty.com
    Objet : *** PROBABLY SPAM *** Re: problem to access submissions

    A new response has been received:
    JotForm
    Answered by liyam
    Hello Marconemillion. May we know where you have embedded the form in issue? This may help figure out what went wrong.
    I have forwarded this matter to the development team. We'll inform you as soon as we have updates on this matter.
    Thanks.
    View this thread on JotForm Support Forum Unsubscribe
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    JotForm Support

    Answered by liyam on January 03, 2013 at 02:19 PM

    Thank you for the details, Marconemillion.  We'll look into this issue.  We'll keep you posted as soon as we can.

    Thank you for your patience and we apologize for your inconvenience.

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    Answered by Marconemillion on January 03, 2013 at 03:07 PM
    You don’t have to look into that issue anymore because I finally realized that this form is just a simple button that doesn’t require any filling out of information so that’s why there is just the date and time recorded in the subscriptions sheet.
    Sorry for the inconvenience.


    De : JotForm Support Forum [mailto:jotform@jotform.com]
    Envoyé : Thursday, January 03, 2013 2:20 PM
    À : marc@onemillionrealty.com
    Objet : *** PROBABLY SPAM *** Re: problem to access submissions

    A new response has been received:
    JotForm
    Answered by liyam
    Thank you for the details, Marconemillion. We'll look into this issue. We'll keep you posted as soon as we can.
    Thank you for your patience and we apologize for your inconvenience.
    View this thread on JotForm Support Forum Unsubscribe
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    JotForm Support

    Answered by liyam on January 03, 2013 at 11:40 PM

    Thank you for keeping us posted, Marconemillion.  I canceled the bug ticket.  Should you have further questions or concerns, please do not hesitate to ask.

    Thanks and warm regards.