What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Due to terms of use violation, your account has been suspended.

    Asked by guest_30023187866051 on January 03, 2013 at 11:27 AM

    Due to terms of use violation, your account has been suspended.

    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    why ?



    This is a re-post of a comment on Whitelisting JotMails IP Addresses

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    JotForm Support

    Answered by Goldo on January 03, 2013 at 12:55 PM

    Your account has been auto suspended by our phishing tool as your form is asking for an email and a password which is used to steal accounts.

    Sorry but we are unable to reactivate the account.

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    Answered by quijotedon on December 16, 2014 at 03:26 PM
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    JotForm Support

    Answered by david on December 16, 2014 at 04:29 PM

    Hi,

    I believe you may have been trying to create a password protected form.  I checked your account and the rest of your forms and it does not appear as though you are using your account for phishing.  Keep in mind that having a field in your form labeled "Password" will more than likely result in your account being suspended.  I would recommend renaming this field to something such as "Entry Code" or something to that nature.

    I removed the form with the "Password" field and reactivated your account.  Let us know if there is something else we can do for you and we will be happy to help.