- rhinomarkAsked on January 03, 2013 at 11:40 AM
I am currently travelling and just realised that my subscription payment has not gone through. I am trying to re-activate my account but just keep getting diverted to the pricing page. Haw can I access a page to enter my payment details?
- JotForm SupportEduardoMendezAnswered on January 03, 2013 at 12:14 PM
Please find an e-mail sent from our payment gateway (Plimus)
On this e-mail you should find a link to take you to their secure site. On this site, you can make the changes to your billing information and re-activate your subscription.
Please give that a try and let us know if you need further assistance!