Re-activate account is not working for me.

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    Asked on January 03, 2013 at 11:40 AM

    I am currently travelling and just realised that my subscription payment has not gone through. I am trying to re-activate my account but just keep getting diverted to the pricing page. Haw can I access a page to enter my payment details?

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    Answered on January 03, 2013 at 12:14 PM

    Hi there. 

    Please find an e-mail sent from our payment gateway (Plimus)  

    On this e-mail you should find a link to take you to their secure site.  On this site, you can make the changes to your billing information and re-activate your subscription.

    Please give that a try and let us know if you need further assistance!