- guest_30024762117040Asked on January 03, 2013 at 12:27 PM
Your home page removed the link towards the bottom to log into an existing account and it now only provides a link to become a "new user"?? You added a small link on the left navigation area to "log into an existing account" but when you click that the page that prompts for the user name & Password just hangs when the user name/password is entered. Are you working on fixing this problem as I'm sure there are many other users who cannot access their account this morning. Please help!
LA Community College District
- JotForm SupportGoldoAnswered on January 03, 2013 at 01:45 PM
Please tell us what browser you are using so we can replicate the issue. Have you tried other browsers as well? Let us know please.
- JotForm SupportliyamAnswered on January 03, 2013 at 01:51 PM
Hello mochs28. In addition to Goldo's response: The login fields you're looking for is at the right side of the navigation. Just right before the Sign up button. Is this the one that you used?