- MelaapAsked on January 03, 2013 at 12:30 PM
Hi ... i hope you guys are fine ... i am facing a problem that i cannot recieve any email via jotform into my email ...
1- Registeration Page
2- Contact Us Page
can you please guide me what to do ... thank you
- JotForm SupportDeygusAnswered on January 03, 2013 at 01:56 PM
Hello we are doing good and thank you for asking.
I have taken a look at your email alerts and found that you were in our bouncelist so I removed it.
Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'
Please let us know if the problem continues.
- JotForm SupportDeygusAnswered on January 03, 2013 at 02:08 PM
Additionally, this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues will help you try to evade future email problems so I would like to recommend that you read it and I hope this helps.