Recieving Problem

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    Melaap
    Asked on January 03, 2013 at 12:30 PM

    Hi ... i hope you guys are fine ... i am facing a problem that i cannot recieve any email via jotform into my email ...

    1- Registeration Page

    2- Contact Us Page

    can you please guide me what to do ... thank you

     

    Regards,

    Melaap Team

    info@melaap.co.uk

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    Deygus
    Answered on January 03, 2013 at 01:56 PM

    Hello we are doing good and thank you for asking. 

    I have taken a look at your email alerts and found that you were in our bouncelist so I removed it.

    Result: info@melaap.co.uk is IN the bounce list

    Reason(s) : 5.1.0 - Unknown address error 550-'No Such User Here'

     

    Please let us know if the problem continues.

  • Profile Image
    Deygus
    Answered on January 03, 2013 at 02:08 PM

    Additionally, this guide http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues will help you try to evade future email problems so I would like to recommend that you read it and I hope this helps.