Why does it show that there are new Submissions on some of my forms, even though I've viewed (or downloaded) every single submission?

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    Asked on October 24, 2018 at 04:24 PM
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    Answered on October 24, 2018 at 06:42 PM

    When the form submissions are downloaded (as Excel/CSV) they are not automatically marked as read.

    It is possible to manually mark all form submissions as read:

    Select form > More > Mark All as Read

    If you need any further assistance, please let us know.