my account is suspended

  • Profile Image
    sadasho
    Asked on January 03, 2013 at 01:47 PM

    when i login this message appear . Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

     

     

    my account name is mosmos

  • Profile Image
    liyam
    Answered on January 03, 2013 at 02:10 PM

    Thank you for reporting and providing us the details.  Apparently, upon checking, I found out that your form is asking for an email and password for a game called Conquer.  Can you please explain to us why you need to collect this information?

    Thanks.

  • Profile Image
    sadasho
    Answered on January 03, 2013 at 02:18 PM

    becaues in my country egypt we send gifts in the new year

  • Profile Image
    liyam
    Answered on January 03, 2013 at 02:22 PM

    Can you please elaborate further the need?  We understand that you have to send gifts, but why the need to get some sensitive information?  Are you in a way associated to the administrators of the game?