What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    my account is suspended

    Asked by sadasho on January 03, 2013 at 01:47 PM

    when i login this message appear . Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.



    my account name is mosmos

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    JotForm Support

    Answered by liyam on January 03, 2013 at 02:10 PM

    Thank you for reporting and providing us the details.  Apparently, upon checking, I found out that your form is asking for an email and password for a game called Conquer.  Can you please explain to us why you need to collect this information?


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    Answered by sadasho on January 03, 2013 at 02:18 PM

    becaues in my country egypt we send gifts in the new year

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    JotForm Support

    Answered by liyam on January 03, 2013 at 02:22 PM

    Can you please elaborate further the need?  We understand that you have to send gifts, but why the need to get some sensitive information?  Are you in a way associated to the administrators of the game?