Downgrade, how to remove outdated upload counts.

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    andresra
    Asked on January 03, 2013 at 02:25 PM

    I recently downgraded my account, my current forms are not using any upload data. Can you restore my forms so I don't go over the quota?

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    moonzkie
    Answered on January 03, 2013 at 03:06 PM

    Hi,

    Unfortunately, the only way for you to free up space in your account is to delete existing file submissions, so you will have to delete your submissions with files attached to it.

    If you need further clarifications, please do let us know. Thank you.