- guest_23584399540059Asked on January 03, 2013 at 02:41 PM
we still don´t get mails on our account email@example.com. If we can´t fix te problem the next days we have to cancle our subscription. we really liked the service at the beginning but now it kind of sucks.
- JotForm SupportMike_TAnswered on January 03, 2013 at 03:19 PM
We will be happy to help you to fix the issue with email notifications.
I will check it right away, but I need a link to affected form.
Please post a link there, so that we will be able to proceed with the further investigation.
- moonzkieAnswered on January 03, 2013 at 03:26 PM
In addition to my colleague, your email was in our bounce list and it appears that one of our colleagues have already removed it.
I have made a test submission and based on our mail logs the notification mail was successfully sent to your email.
We are sorry for the inconvenience this has caused.