Jotform export to GoogleDocs is creating duplicate leads.

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    Asked on January 03, 2013 at 03:34 PM

    As of today, with our having made no changes to anything, suddenly each Jotform entry that is sent to GoogleDocs is in multiples - one was doubled, the rest since have been in triplicate. All data - including submission date/time - are exactly the same. We have experienced this so far only in our LIMSbook jotform, but that is the only one that has had entries today. We have confirmed that there were not multiple clicks by those who entered the data onto the form.

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    Answered on January 03, 2013 at 03:38 PM

    We are very sorry for the inconveniences caused.

    We have updated the integration recently, so there might be some post issues.

    Can you please try to re-integrate your forms with the Google Spreadsheet? If that does not help, please provide us with affected form IDs/links.