What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Jotform export to GoogleDocs is creating duplicate leads.

    Asked by limstitute on January 03, 2013 at 03:34 PM

    As of today, with our having made no changes to anything, suddenly each Jotform entry that is sent to GoogleDocs is in multiples - one was doubled, the rest since have been in triplicate. All data - including submission date/time - are exactly the same. We have experienced this so far only in our LIMSbook jotform, but that is the only one that has had entries today. We have confirmed that there were not multiple clicks by those who entered the data onto the form.

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    JotForm Support

    Answered by Mike_T on January 03, 2013 at 03:38 PM

    We are very sorry for the inconveniences caused.

    We have updated the integration recently, so there might be some post issues.

    Can you please try to re-integrate your forms with the Google Spreadsheet? If that does not help, please provide us with affected form IDs/links.