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ELITETENNISAsked on October 25, 2018 at 5:26 PM
why when I send the form i created it sends only a white bar?
also, when I download the pdf, it has an extra white page attached to it.
It also changes the fonts and spacing. So frustrating! I can't just make a normal pdf form.
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David JotForm Support ManagerReplied on October 25, 2018 at 9:06 PM
We apologize for the inconvenience, what is the form where you are experiencing this issues?
"I send the form i created it sends only a white bar?"
What do you exactly mean? When does the white bar appear? I assume that you are referring to the Thank You page not being displayed when submitting the form, instead a white bar appears, am I correct?
"when I download the pdf, it has an extra white page attached to it"
Please specify what is the form where the extra space is shown.