- guest_30025395861049Asked on January 03, 2013 at 05:56 PM
Its Prasanna here with some queries on Multiple conditions. My queries are based surrounding the form - http://www.jotformeu.com/?formID=22816199855366
What I would like to achieve is either display custom message or use a customised URL page based on the conditional logic. The conditional logic is based on multiple conditions though.
Example No 1; If Fixed Asset Management checkbox is filled (from ‘Select Your Primary Features’ section) then I can configure your form to show a customised message/URL landing page. This is straightforward and I can achieve this using your standard options.
However, I am not sure If I can achieve the below logic -
Query No 1; If Fixed Asset Management checkbox is filled (from ‘Select Your Primary Features’ section) and 1000 to 5000 Assets is filled (from ‘Number of Assets’ section) then I would like to show a different URL page/customised message.
Please note – Example No 1 and Query No 1 will have different landing pages or customised messages.
Would you be able to guide me on how to configure my form to achieve the above?
- JotForm SupportEduardoMendezAnswered on January 03, 2013 at 07:10 PM
You can do this.
On your conditions, you have an option which allows you to validate both options.
Please give this a try and let us know if you need further assistance!
- guest_30027196990053Answered on January 03, 2013 at 08:19 PM
Many thanks for your response. I had tried your suggestion before and tried it again and unfortunately it does not work for me.
Please recall from my earlier explanation that there are 2 conditions
1. Fixed asset management - checkbox ticked = a custom URL/bespoke message
2. Fixed asset management - checkbox ticked + 1000 to 5000 assets - checkbox ticked = a custom url/bespoke message. In effect the second condition has the first condition + the assets logic.
If I use the any or all option (as you have suggested) - I get a same custom URL displayed for both the conditions above
I hope I have articulated the problem appropriately.
- jeanettebmzAnswered on January 03, 2013 at 08:27 PM
In that case, you'll need to create separte conditional fields
- guest_30027196990053Answered on January 03, 2013 at 08:34 PM
Thanks for your advice Jeanettebmz,
Sorry if this is a basic question - Could you please advice on how to create seperate conditional fields.
- jeanettebmzAnswered on January 03, 2013 at 08:38 PM
When you get this screen
Choose the CHANGE THANYOU URL AFTER SUBMISSION and then click on Next at the bottom right corner
- jeanettebmzAnswered on January 03, 2013 at 08:39 PM
Of course you need to click on the Conditions button first =)
- guest_30027196990053Answered on January 03, 2013 at 08:45 PM
Maybe I am doing something wrong. But I had tried seperate thankyour URL's too. Tried it again and no luck.
More than happy to share my jot form login details if you would like to have a first hand look.
Just to let you know, I had always tried seperate conditions. i.e. I was using two seperate conditions anyway.
- JotForm SupportidarktechAnswered on January 03, 2013 at 10:59 PM
Try to reverse the conditions, do the single condition first, save it and then create the multiple condition. What I mean is, create the Fixed Asset Management condition first then after that, create the two conditions Fixed Asset Management + 1000 to 5000 Assets. They should then looked like this.
The single condition should be on top of the multiple condition. That might help. Thanks!
- selectamsAnswered on January 04, 2013 at 03:03 AM
I tried as per your advice - no luck yet.
Anything else that you would like me to try.
- JotForm SupportliyamAnswered on January 04, 2013 at 05:21 AM
Hello Prasanna. Have you tried following EduardoMendez' recommendation to use "All" instead of "Any"?
This should fix your issue about your redirecting Thank You pages.
The 1st condition (page_id=2) talks about Fixed Asset Management being ticked. So if this alone is ticked, it should go to page_id=2.
The 2nd condition (page_id=30) goes for if Fixed Asset Management AND 1000 to 5000 Assets as ticked. I believe you want these two to be marked before one can land to (page_id=30), so you should select 'All' for your condition.
Please let us know if you need further assistance.
- selectamsAnswered on January 04, 2013 at 08:26 AM
Thanks for your advice. I had tried your suggestion before and tried it again. Unfortunately, multiple conditions is not working for me.
- JotForm SupportidarktechAnswered on January 04, 2013 at 08:44 AM
Your previous condition is fine. I just reversed them and they start working, probably due to the conditions position. Check this working cloned version of your form. http://jotformpro.com/form/30028598950965
When you switched that conditions, you've forgot to changed "any" to "all". Try changing it first. Thanks!
- JotForm SupportidarktechAnswered on January 04, 2013 at 08:54 AM
By the way, you can clone the form back if you like. Here's a guide: How to clone an existing form from a URL. Thanks!
- selectamsAnswered on January 04, 2013 at 11:53 AM
It's all working now. I will add more conditions and hopefully it will all work.