What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    store credit card information

    Asked by cmajedi on March 06, 2011 at 08:26 AM

    Hi Liyam,

    More specifically: If I run a persons credit card for a manicure, and during the appointment they decide they want to buy the nail polish. Do I need to get their credit card information again or can I just recharge their credit card? I'd like to recharge their credit card if they are a frequent customer.

     

    Thanks,

    Candace

  • Profile Image
    JotForm Support

    Answered by liyam on March 08, 2011 at 05:21 AM

    Hello,

    Can you please ask your question properly?

    But if you're asking if it's OK to store credit card information; it is not advisable to store credit card information using your JotForm.  This is the purpose why we have payment gateway tools so for them to be able to pay directly to the merchant's account.

    Hope this helps.

  • Profile Image

    Answered by cmajedi on March 08, 2011 at 06:41 AM

    Hi Liyam,

    More specifically: If I run a persons credit card for a manicure, and during the appointment they decide they want to buy the nail polish. Do I need to get their credit card information again or can I just recharge their credit card? I'd like to recharge their credit card if they are a frequent customer.

     

    Thanks,

    Candace

  • Profile Image
    JotForm Founder

    Answered by aytekin on March 09, 2011 at 11:05 PM

    We do not store the card information on our servers. We only pass it securely to PayPal Website Payment Pro API. You can checkout the PayPal site and see if there is a way to do it on their end. It is not possible from our end.