What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    AFTER SUBMITING YOUR FORM THANK YOU MSG IS NOT VISIBLE

    Asked by tanica on January 04, 2013 at 05:36 AM

    AFTER SUBMITING YOUR FORM THANK YOU MSG IS NOT VISIBLE,  BROWSER IS SCROLING ALL THE WAY DOWN TO THE END OF THE PAGE AND A LOTS OF PEOPLE ARE CALLING IF THEIR SUBMITION WAS SUCCESSFUL. PLEASE CAN YOU DO SOMETHING ABOUT IT?

    Page URL:
    http://jotformeu.com/form/21122731639347

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    JotForm Support

    Answered by liyam on January 04, 2013 at 05:42 AM

    Hello tanica.  I just tried testing your form and I was able to see the thank you page.

    Do you have the form embedded on a website? 

    Thanks.

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    Answered by tanica on January 04, 2013 at 05:46 AM
    Yes,
    here is URL
    http://www.ta-na.hr/dok.php
    thanks
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    JotForm Support

    Answered by liyam on January 04, 2013 at 05:55 AM

    Thanks for the information.  As you have added the page in an iFrame, I'm thinking that the scenario is that after the submission of the page, the form user was not able to view the Thank You message because the focus of the Thank You message was on top of the form.  So it's not immediately viewable unless he scrolls up.

    You can instead try to use the javascript code to embed to your web page.  This way, the size of the form will immediately shrink after the submission and focus on the Thank you message immediately.  To be able to further understand what I mean, you can read on and get the code under Embed Form on this user guide.

    Please do let us know if you need further assistance.

    Thanks.

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    Answered by tanica on January 04, 2013 at 06:02 AM
    Thank you
    Will let you know.
    tanica
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    Answered by gori-mathew on January 04, 2013 at 06:40 AM

    Thanks for using JotForm.

    Please do let us know if you need further assistance.