My forms are now disabled

  • BARKography
    Asked on October 29, 2018 at 1:37 PM

    I received this email this morning. Is this valid?

    "You have currently reached the limits of your account. Your forms are disabled now.

    Upgrade your account today to continue using JotForm; receive submissions, collect payments from your users and have more upload space. Upgrading is quick and easy:... "

    Is my only option to continue using JotForm to pay for the account? Is there still an unpaid option?

  • David JotForm Support Manager
    Replied on October 29, 2018 at 2:28 PM

    Your upload space limit has been reached. You may delete submissions that contain uploaded files in order to free up space.

    Let us know if you have more questions.