Add a new e-mail to receive notifications

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    hugoribeiro
    Asked on January 04, 2013 at 09:59 AM

    The form is this one: http://form.jotformeu.com/form/23135680573353 and I what as first e-mail notification this address: leonardodavinci@qualidadebasto.pt I add it several times and I only get the notification on my principal e-mail of the log in Jotform that is hugoribeiro@adamastor.org.pt

    I would like that all my forms have my e-mail address (hugoribeiro@adamastor.org.pt) as second e-mail notification and I need to use different e-mails on the other forms but until now without sucess.

    Please help is very urgent.

  • Profile Image
    EduardoMendez
    Answered on January 04, 2013 at 10:50 AM

    Hi there, 

    I have tested a clone of your form and I was able to receive the notification on my e-mail address. Here is the result of my test:

    Have you received the notifications on the other two email addresses?

    Please let me know and I'll be glad to assist you!

    Meanwhile, here is a guide to help you receive notifications all the time:

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-emails-not-being-received-issues