What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have stopped receiving emails from Jot Form

    Asked by DavidMedley on January 04, 2013 at 10:12 AM

    When our company first signed up for Jot Form we received emails when a form was created and when it was edited. About a month or two ago we stopped receiving them. We have upgraded the account thinking our free trial had ended and was causing this to happen. Why are we not receiving emails?

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    Answered by pinoytech on January 04, 2013 at 10:52 AM

    Hi David,

    We apologize for the inconvenience that may have caused. May we ask your your Form URL/Id for us to check your form and for further assistance?

    Thank you!