What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    email alerts do not work

    Asked by transferuj on January 04, 2013 at 11:58 AM
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    Answered by pinoytech on January 04, 2013 at 12:01 PM

    Hi there,

    Sorry for the inconvenience that may have caused. May we ask your Form URL/Id for us to check your form?

    Thank you!

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    Answered by transferuj on January 04, 2013 at 01:02 PM

    Here you go with the url:
    https://transferuj.pl/oferta-pracy-developer-php.html
    I entered it before, but then I saw it was public and removed it

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    Answered by pinoytech on January 04, 2013 at 01:25 PM
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    Answered by transferuj on January 04, 2013 at 01:38 PM
    Test email do work, but on production form if someone fills the form and
    submits it is not send to the form manager (answers are only available
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    Answered by pinoytech on January 04, 2013 at 01:56 PM

    It seems that you didn't follow the instruction from this guide. Can you please follow first the steps then test your form on actual submission cause if you just test your form using the TEST button, it would only send notification on the account email address not on the email address you assign as recipient E-mail address.

    Thank you!