What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why was my account removed?

    Asked by guest_30026917207044 on January 04, 2013 at 01:20 PM

    I received an email from you saying I had reached my quota so I tried to login to delete the messages but my login doesn't work anymore.  Can you please reactivate my account so I can delete the messages?  I would like to continue using the free account and stay under 100 MB.  Thank you.

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    Answered by pinoytech on January 04, 2013 at 01:37 PM

    Hi there,

    Sorry for the inconvenience that may have caused. May we ask your account username or one of your Form URL/Id for us to check your account?

    Thank you!