My form isn't updating

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    roisincafferty
    Asked on January 04, 2013 at 09:27 PM

    I've made quite a few changes to my form but when I check my website, the form hasn't updated. I've tried emptying the cache, which normally works, but nothing changes. I've also checked the website in various web browsers and on my phone.

  • Profile Image
    liyam
    Answered on January 04, 2013 at 09:32 PM

    Hello Roisin.  At times, there are communication delays between JotForm servers that's why forms do not immediately update on your page once you have made changes on the form builder. 

    To resolve this, please change your embedded script code from:

    <script src="http://form.jotform.com/jsform/11433056295"></script>

    To:

    <script src="http://www.jotform.com/jsform/11433056295"></script>

    If you have further questions or concerns, please do let us know.

    Thanks.