Why cant I see, and edit my forms?

  • Profile Image
    guest_30037806736050
    Asked on January 04, 2013 at 09:41 PM

    My forms are no longer visible to me to be edited however are still working on my website.

     

    The link to the form i am talking about is

     

    http://form.jotform.ca/form/30036463235244

  • Profile Image
    liyam
    Answered on January 04, 2013 at 09:49 PM

    Hello.  Upon checking the form, it appears to be under a guest account.  So it is either the cookie on your browser expired or that you are using a different browser in attempting to edit your form.

    Please create your free personal account to prevent your forms from getting lost.  If you'll be using the email address that you have on your guest account, the form will immediately migrate to your newly created free account.  If this does not migrate, please do let us know and we'll have the form transferred to your new account.

    If you have other questions or concerns, please do let us know.

    Thanks.

  • Profile Image
    guest_30037806736050
    Answered on January 04, 2013 at 09:53 PM

    I used a new email address this time michael@iminsideout.com and it did not migrate, is it possible to move it over for me?

  • Profile Image
    liyam
    Answered on January 04, 2013 at 09:57 PM

    Thank you for the details.  I have now moved the form to your new account 'iminsideout'.  Please try to refresh your browser to see the form in your My Forms page.

    If you have further questions or concerns, please do let us know.

    Thanks.