The forms do not work when directed on WordPress?

  • Profile Image
    BeautyRoses
    Asked on October 31, 2018 at 04:38 PM

    Hi!

    I created this form

    https://form.jotformeu.com/82967862055368

    It works great separately (when manually pasting that link into a web browser).


    But when I let it function under the WordPress page beautyroses.club/feedback it doesn't work. 

    Is there a way to solve this?


    Thanks for a great form builder,

    Stefan


  • Profile Image
    arthurprc
    Answered on October 31, 2018 at 06:58 PM

    Hi Stefan,

    Thanks for contacting Jotform support.

    In order to launch your form on your Wordpress website, it would be recommended to use our Wordpress Embed Form plugin:

    1541026602embedwp.png

    -Embed-JotForm-in-Wordpress-using-the-Embed-Form-Plugin

    Let us know if the issue persists if using our plugin and please provide additional details if any.

  • Profile Image
    BeautyRoses
    Answered on November 02, 2018 at 06:43 AM
    Hello,
    I downloaded the plugin and it works.
    However, the plugin has not been updated for years, which can cause
    security issues. Are you going to update it in the near future?
    Great weeked to you,
    Stefan
    2018-10-31 23:58 skrev Jotform:
    ...
  • Profile Image
    ashwin_d
    Answered on November 02, 2018 at 09:39 AM

    Please not the plugin is not updated but it is compatible with latest version of WP. Unfortunately we cannot confirm when the plugins will be updated but if you want you can embed your form using its iFrame embed code as well. 

    You may like to take a look at the following guide on how to grab form's iFrame embed code:   https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code