Out of Space

  • MustDoTravels
    Asked on October 31, 2018 at 7:47 PM

    We currently ran out of Space with Jot Form. How do we avoid running into this problem even if we use up all of the 1TB? For example if we delete the old posts, does that mean we lose all of the Jot Forms?


    Thank you,


    Jeff

  • John_Benson
    Replied on October 31, 2018 at 10:08 PM

    You can delete the submissions with attachment files to clear your File Storage Space. Please keep in mind that deleted submissions are not recoverable.

    If you decided to delete the submissions with attachment file, please try to download it first by following these guides:

    How-to-Download-the-Submission-Files

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    You can also integrate your form to Google Drive or Dropbox as a backup Storage. Here are some useful guides:

    How-to-Integrate-a-Form-with-Google-Drive

    Upload-to-Dropbox-with-JotForm

    I hope this information helps. If you have any questions, feel free to ask us again.

    Thank you.