How can I use both auto-responder and redirect those that submit to a page on website??

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    kimmooreandfriends
    Asked on January 05, 2013 at 12:32 PM

    Those that submit a form are getting an auto-response via e-mail (looks like a default response) and redirected to a page on my website. I would like to give them both, but customize the e-mail response.  The "Thank You" Response Button wil only allow me to pick one or the other.  Please advise.

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    moonzkie
    Answered on January 05, 2013 at 01:59 PM

    Hi,

    Yes, you can setup and auto responder and thank you page at the same time, in a single form. 

    Please check these guides for setting up an autoresponder and thank you page:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    https://www.jotform.com/help/38-How-to-Redirect-to-a-Page-After-Form-Submission

    To edit your auto responder, please follow this steps:

    1. Click Email Alerts

    2. Select the Auto Responder you want to edit

    You can then edit your auto responder on the Compose Email box.

    Also, can you please explain further what you meant about "The "Thank You" Response Button wil only allow me to pick one or the other."

    Hope this helps. Thank you.