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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disabled form?

    Asked by kansascityparanormal on January 05, 2013 at 11:13 PM


    I am noticing my CONTACT US form continues to disable itself on its own either shortly after a submission or within a 24 hour period. Is there something to fix this? I've had to reset it 3 times now through Preferences that was marked Disabled, but I never touched the permissions on it.

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    JotForm Support

    Answered by liyam on January 06, 2013 at 12:51 AM

    Hello kansascityparanormal.  It seems that it's because of the submission limit that is set on your form.  Every time you enable the form, it counts a number of submissions until it reaches the limit.  You can view and remove the counter limit when you edit your form > Preferences > Form Limits > Set Submission Limit to zero

    Please let us know if you need further assistance.