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    Disabled form?

    Asked by kansascityparanormal on January 05, 2013 at 11:13 PM

    Hello,

    I am noticing my CONTACT US form continues to disable itself on its own either shortly after a submission or within a 24 hour period. Is there something to fix this? I've had to reset it 3 times now through Preferences that was marked Disabled, but I never touched the permissions on it.

    Page URL:
    http://www.kansascityparanormalinvestigations.com/contactus.html

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    JotForm Support

    Answered by liyam on January 06, 2013 at 12:51 AM

    Hello kansascityparanormal.  It seems that it's because of the submission limit that is set on your form.  Every time you enable the form, it counts a number of submissions until it reaches the limit.  You can view and remove the counter limit when you edit your form > Preferences > Form Limits > Set Submission Limit to zero

    Please let us know if you need further assistance.